Salesforce®, a customer relationship management or CRM platform, mediates the interaction between customers and companies. The cloud-based software handles marketing, commerce, sales, services, and IT teams to work from anywhere, allowing businesses to put customers first to drive up their profits.
Speaking of profits, according to market share reports, Salesforce currently has 34.14% market share with approximately 84,000 websites. Next in competition comes Facebook with 19.43% market share and Infusionsoft with 10.93% shares.
The AppExchange feature of Salesforce is home to over 2700 applications and has received approximately 3 million installations. Currently, numerous companies have started to develop their apps on Salesforce. This has, therefore, led to a crazy demand for Salesforce architects. Salesforce benefits are the reason behind its popularity, which you can see here.