Volunteer Management
and Engagement

Volunteer Management and Engagement

Volunteers are vital for service delivery for many nonprofit organizations.

Managing volunteers, however, can be difficult and ineffective without the right tools in place.

A free App developed by Salesforce, Volunteers for Salesforce (V4S) integrates into an organization’s Salesforce instance. V4S enables an organization to run its volunteer program with ease and comfort knowing that every facet of the program is accounted for and tracked within Salesforce.

All volunteers are tracked in Salesforce as a Contact with the relevant information to assign volunteers to tasks. Staff can search for volunteers within Salesforce based on any number of criteria such as skillset, language proficiency, availability, location, etc. Staff can even send custom emails to subsets of volunteers based on search results.

With Volunteer campaigns, staff can plan, execute, and measure them from within V4S. They can also add volunteer jobs and shifts for individual events, connect web signup forms, assign volunteers, enable volunteer time recording, and reconcile volunteer hours following the event. Since this information lives within Salesforce, staff can include volunteer efforts within a campaign rollup when determining ROI and planning for future events.

Salesforce can replace the following systems for volunteer management: Volgistics, GetConnected, MobileServe, and others.