Salesforce provides a 360-degree view of your constituents, including contact and demographic information. Salesforce can also be configured for case management, with an easy method of creating workflows and task automation. Automation in Salesforce allows staff members to focus on the things only they can do, eliminating time-consuming data entry and manipulation. Salesforce also provides customizable dashboards and reports that provide real-time insight into program health and make it easy to measure and share outcomes.
Salesforce can replace the following systems for program management: Apricot, EveryAction, NeonCRM, ZohoCRM, NetSuite, and others.